Tuesday, September 4, 2012

Even E.B. White Felt Overwhelmed by His Inbox

The beloved author of <i>Charlotte's Web</i> suffered from inbox overload too.

Even E.B. White Felt Overwhelmed by His Inbox - The Atlantic

The best argument for using email management techniques? That email itself is not the problem.

These techniques that are policy at SJN Sales:
  • Check email at scheduled times of day
  • Reply immediately only to urgent items
  • Sort incoming items into urgent, important and neither
  • Emphasize transparency about the above with ALL clients, setting the expectation accurately for what you're going to deliver
 Does time management, which is really all we're doing with these techniques, solve all problems related to email? Of course not--there's volume and tone to contend with, too. This excellent little book can be digested into a set of policies, and the reasoning behind them, in about 2 hours. You won't regret the time it takes to grab the reins and stop email from running away with your business.



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